Western Mountain Hotel

The friendly atmosphere allows us to offer a quality service. We remain at your disposal to answer any of your questions.

We want once you've arrived, you become a regular customer here. The balcony opens onto the landscape of hills RUBAVU, the beauty of Lake Kivu and the chain of Virunga face with the majestic Mount Nyiragongo.

Western Mountain Hotel,

“Where Serenity Is Guaranteed”

Western Mountain Hotel is one of the largest accommodation providers in Rubavu, founded in 2015, by a Rwandan entrepreneur Rwamigabo Etienne.

Its dedication to perfecting the hospitality experience will never regress. Our highly personalized 24-hour services, combined with authenticity.

Its Mission is to exceed guest expectations always with signature Rwandan warmth and grace while our Vision encompasses exceptional, personalized service and experiences we provide.

Our Core Values

At its core, the Western Mountain Hotel holds the following values and beliefs: 

Rwandan Hospitality - We provide to our guests with genuine Rwandan hospitality steeped in grace, warmth and care. This is our brand promise and the hallmark of Western Mountain Hotel as the staff with experiences in each of our services. 

Teamwork - Together we are stronger. Each one is a crucial link to the chain of our success. 

Passion - Our passion is serving you and delivering on our brand promise in everything we do and everything we stand for. 

Respect - We flourish by the example we set for one another. We behave towards and interact with local and international guests (CHAN, TOUR DU RWANDA,…) in a manner that promotes positive esteem regardless of race, creed, or cultural differences. 

Integrity - We are consistent in the values, principles, and work ethics we espouse. This reflects in the pride and joy we take in serving our guests, each other, and society in general.

A home away from Home!!!